The following Privacy Policy outlines the details of Double Eagle Voice & Data Systems, hereinafter referred as Double Eagle, information handling policies.

We gather information for the express purpose of providing our services to you. You information is stored on a private, secured server. We NEVER give your private information to advertisers or third parties for marketing purposes. Your information MAY be passed on to another party, but only as it pertains to providing services to you.

Regarding the Work Order

What Information Is Collected And Stored?

Our services require the storage of the information provided upon opening of your account, including general contact and billing information. If you contact us for support, we will keep an internal record of what support was given. The storage of this information is necessary to provide our services.

Statistical information regarding usage patterns or needs may be gathered for the purpose of identifying ways to provide better future services to al of our clients. However, the information gathered is not linked to any personally identifiable information.

Security

The information you provide to us may be reviewed and discarded or it may be stored on a private, secured server and used to provide our services. Security measures are in place to protect the loss, misuse and alteration of the information under our control.

Information is only shared with trusted third parties for the express purpose of providing requested services to you.

What We Do With Information That Is Collected And Stored?

First and foremost, we gather information for the express purpose of providing our services to you. We NEVER gather personal client information for the purpose of passing it on to another party, except for the sole purpose of providing or troubleshooting a new or existing service.

Contact For Support Issues

Double Eagle may use your customer information when it is important for us to contact you regarding technical support issues or changes to your existing services. It is extremely important that we have your accurate contact information at all times, as it may be necessary to contact you in an emergency troubleshooting situation. Inability to contact you could result in a temporary loss or impairment of your services.

Contact For Non-support Issues

Double Eagle may very occasionally contact you regarding new services we believe you will find valuable. However, you will NEVER be bombarded with SPAM from Double Eagle. If we present a co-branded offer with a partner or affiliate, the presentation will come directly from Double Eagle. We do not pass your contact information onto 3rd parties for these purposes. If you would rather not receive non-support contact from Double Eagle please see the “Updating Your Preferences” section below.

Sharing Your Personal Information

We respect your privacy and we will only provide your personal information to trusted sources as it pertains to providing services to you, unless we have your explicit permission and we NEVER give your private information to advertisers or third parties for marketing purposes.

Please Note: Permission to provide information to a trusted source is assumed as it pertains to troubleshooting your account and emergency services. If you would like to specifically restrict information sharing for these purposes, please see the “Updating Your Preferences” section below.

Necessary Disclosure

Double Eagle, reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process.

Changes To Our Policies

If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this Privacy Statement, at least 30 days prior to their implementation or notify you directly via email. Minor changes will be immediately effective upon reposting to this Privacy Policy on our www.dbl-eagle.

Updating Your Preferences

If you would rather not receive any non-support contact from Double Eagle, or if you would like to specifically restrict information sharing, please call us at +1 (703) 392-1400 or email your request through our website contact form.

Regarding the Posts in the Blog section of our Website

Who we are

Our website address is: http://dbl-eagle.com/

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.